The findings exposed that sellers mainly employ destructive politeness procedures, especially in circumstances involving immediate disagreement, to melt the encounter-threatening character of disagreement. The usage of detrimental politeness makes it possible for sellers to keep up interactions with potential buyers whilst conveying disagreement in a non-confrontational way. This stud... https://pay-someome-to-do-case-st65884.thezenweb.com/detailed-notes-on-hbr-case-solution-70212859